COVID-19 Notice—As per the "Healthy at Thomas More" Guidelines:

- Facial coverings must be worn at all times when using an on-campus computer lab space.
- Eating, drinking, or other activities that require removal of a facial covering are not permitted in computer lab spaces.
- All individuals will have a responsibility to clean and sanitize computer lab spaces after use.
- Hand-sanitizing stations and wipes will be available to keep working & studying environments clean and safe.
- For more info, see: https://www.thomasmore.edu/covid-19/

 

Need a quiet space to get classwork done or attend an online lecture?

To view selected classroom spaces available on campus right now, Check out the Saints Spaces app here: thomasmore.edu/SaintsSpaces

Computer Lab hours and availability

Computer lab availability maps
Computer lab availability map

    
Room/Location Floor Level Building Hours Computer Count

Saints Center

Bottom Floor Saints Center M-Sun: 24 hours  1 PC + 1 iMac
Computer Center Bottom Floor Administration M-Th: 7:30AM - 10:00PM Fri: 7:30AM - 5:00PM
Sat: 8:30AM - 12:30PM
8 Windows PCs
3107 Bottom Floor  Administration M-Th: 7:30AM - 10:00PM Fri: 7:30AM - 5:00PM
Sat: 8:30AM - 12:30PM
15 Windows PCs
3122 Bottom Floor  Administration  M-Th: 7:30AM - 10:00PM Fri: 7:30AM - 5:00PM
Sat: 8:30AM - 12:30PM
12 Windows PCs 
3147 Bottom Floor  Administration  M-Th: 7:30AM - 10:00PM Fri: 7:30AM - 5:00PM
Sat: 8:30AM - 12:30PM
7 Windows PCs
3304/Mac Lab 3300 Business Hallway Administration M-Th: 7:30AM - 10:00PMFri: 7:30AM - 5:00PM
Sat:
8:30AM - 12:30PM
6 iMacs
3305/Mac Lab 3300 Business Hallway Administration M-Th: 7:30AM - 10:00PM Fri: 7:30AM - 5:00PM
Sat: 8:30AM - 12:30PM
 6 iMacs
Library 1, 2, and 3 Library/Theater M-Th: 7:45AM - 12:00AM Fri: 7:45AM - 4:15PM
Sat: 10:0AM - 4:00PM Sun: 2:00PM - 12:00AM
32 Windows PCs
 S301 Biology Science M-Fri: 8:00AM - 5:00PM   3 Windows PCs
S224A Math & Physics Science  M-Fri: 8:00AM - 5:00PM   8 Windows PCs 
 S101 Psychology Science  M-Fri: 8:00AM - 5:00PM   7 Windows PCs 
S107 Psychology Science  M-Fri: 8:00AM - 5:00PM   7 Windows PCs
2132 2100 Sociology & Criminal Justice Hall Administration M-Fri: 8:00AM - 5:00PM  15 Windows PCs

Open a Support Ticket

Website: http://helpdesk.thomasmore.edu

Email: helpdeskticket@thomasmore.edu

Phone: (859) 344-3646

Stop by: Lower level of the administration building (Computer Center). See hours above.

Please visit our Bookings Page to schedule a personalized one-on-one IT Services Help Session.
Schedule an
IT Services
Help Session

Thomas More Email accounts remain active until a student is no longer considered “Current”--which means that they are not  registered for Classes. If a student graduates or is not registered, they will have access to their email account for seven months from the last day of their class.

Password Requirements

Passwords will expire every 180 days and must be changed.

After your password is reset, be sure to put the new password on ALL devices including phones, tablets, computers, etc.

Reset Your Password Here

All new passwords must meet the following complexity requirements:

  • At least eight (8) characters in length
  • Cannot contain your user name
  • Cannot contain your full name or any part of your full name (first, middle, last, etc.)
  • The new password must have at least three characters different from the previous two passwords used.
  • The password must contain at least one character from three of the five types of character, uppercase, lowercase, numeric, non-alphanumeric characters, and other characters:
      • Uppercase characters - all uppercase European-language characters, with diacritical marks, as well as Greek and Cyrillic characters.
      • Lowercase characters - all lowercase European-language characters, with diacritical marks, as well as Greek and Cyrillic characters.
      • Numeric characters - 0, 1, 2, 3, 4, 5, 6, 7, 8, and 9.
      • Non-alphanumeric characters - any of the following special characters: ( ) ` ~ ! @ # $ % ^ & * - + = | \ { } [ ] : ; " ' <> , . ? / _.
      • Other characters - any Unicode character that is categorized as an alphabetic character but is not uppercase or lowercase. This includes Unicode characters from Asian languages.

 

Failed Login Attempts

After 3 invalid login attempts with a user name and incorrect password, the system will lock out the user account preventing access to all Thomas More resources. The account will automatically unlock after 30 minutes. If you continue to have a problem after that please contact the helpdesk at 859-344-3646

 

Inactive/Idle Computers

All computers will be automatically locked after 25 minutes of inactivity. To regain use of the machine, the user must enter their password. Locking the computer does not close open applications or log the user off, it merely prevents access to your work.

Sean Kapsal
Director of IT

Office: 3105 - Administraton Building
Phone: (859) 344-3698 
Fax: (859) 344-3345 
 
Shelly Kelley
IT HelpDesk Supervisor /AV Lead

Office: Computer Center (3125)
Phone: (859) 344-3351 
Fax: (859) 344-3345 
 
Scott Carmichael
Network and System Administrator

Office: 3137 - Administraton Building
Phone: (859) 344-3600 
Fax: (859) 344-3345 
 
Al Halligan
Systems Analyst
Jenzabar CX
 

Office:  3162 - Administration Building
Phone: (859) 344-4051 
Fax: (859) 344-3345 
 
Aaron (SR)
 
Brendon (SR)
Ethan (SR)
 
Alyssa (JR)
David (JR)
 
Jack (JR)
Chris (SO)
 
Hunter (FR)